How many InMails can I send?+
Two kinds. Paid InMail uses LinkedIn's credits: 50 a month per Sales Navigator contract, so 300 on Pilot's 6 seats. InMail to Open Profile members costs no credit at all, so there is no monthly ceiling on it — only the pace, about 25 a day per seat. Two things decide what that is worth in practice: how many of your list are Open Profile members, which is a property of your market rather than of the plan, and the hundred profile checks each PERSON may run a day — finding an Open Profile costs one of those, and contracts held by the same person share them. GhostReach checks every lead first and sends InMail only where it is free or where you allow a credit.
Do I need Sales Navigator?+
For InMail, yes: it is a Sales Navigator feature, and GhostReach drives the contracts you already own — we do not sell LinkedIn accounts, contracts or credits. Connection-request and Engage campaigns also work from free LinkedIn accounts.
What counts as a seat?+
One connected LinkedIn account. One person can hold several Sales Navigator contracts, and each is its own seat with its own InMail credits. A free LinkedIn account connected for Engage campaigns is a seat too.
Where do the leads come from?+
From the built-in lead database, never from your LinkedIn account. You can judge an audience in Sales Navigator first — it is your own view of LinkedIn, and it has filters the database does not — but collecting the list itself always runs through the database, because pulling thousands of profiles is the activity LinkedIn restricts accounts for. Each plan includes a monthly allowance — 10,000 on Pilot, 30,000 on Squadron, 60,000 on Fleet, unlimited on Custom — to spend in a day or across the month. You can also import a CSV or a list you already have.
Do more seats mean more connection requests?+
No. LinkedIn limits connection requests per person, about 20 a day, however many contracts that person holds. Seats multiply InMail; people multiply invitations.
Can I try it before paying?+
Sign up free and import leads, build lists and write campaigns. Connecting a LinkedIn account — and therefore sending — needs a subscription, because an account that can send for free is the one that gets used for spam. Everything you set up is still there afterwards.
What is an Engage campaign?+
A campaign that sends no messages. Stack building blocks — view their profile, react to their latest post, leave a comment Claude writes from the post, endorse a skill, send a connection request — with a wait before each, once or every week. Use it to warm people up, stay in front of clients, or age a new account.
What is the AI campaign analysis?+
On Fleet and above, Claude reads a campaign — who was reached, who answered, what they actually said, which wording earned the replies, which job titles ignored it — and writes it up: what is working, what is not, whether the list suits the offer, and the three things to change, in the order they are worth doing. Every number in it was counted from your own data and handed to it; it is not allowed to produce one.
Can I write to people who do not speak English?+
Yes. Write the sequence once, in your own words, and switch translation on: each message is translated into the language of the country the lead is in before it sends, and the reply comes back into your inbox as they wrote it. On every plan.
Can somebody see the results without being able to change anything?+
Yes, two ways. A viewer is a team member who sees every screen and writes nothing — useful for a client who wants the detail, or anyone who should not be able to start a campaign. The client portal, on Squadron and above, is the lighter version: results only, filtered to their campaigns. Neither costs a seat.
What is the client portal?+
On Squadron and above, invite your clients as read-only Clients. They see their results filtered by campaign and period — headline numbers, a funnel, charts, every reply, everyone in the pipeline — download CSVs, and get each campaign’s final report by email. Client logins are free. On Fleet the portal can also sit on your own address.
What does white label include?+
On Fleet and above: your product name, logo, colour theme and tab icon in place of ours — in the app, the client portal, the sign-in page and the emails we send for you — and the portal on your own address, such as portal.youragency.com.
Is anything charged automatically?+
Only from a balance you have already paid in, for a plan you chose. Each month renews from that balance until you cancel; you are warned in the last week if it will not cover the renewal, and if it still does not, nothing is taken and campaigns pause.
Can I change plan later?+
Yes, from the Billing page. An upgrade applies at once, with the difference for the rest of the month taken from your balance. A downgrade applies at your next renewal.
Is there a risk to my LinkedIn account?+
Automating LinkedIn may breach its User Agreement, and accounts can be restricted. The engine stays inside the rates LinkedIn enforces and refuses to exceed them, but no tool can promise otherwise. Clause 4 of the Terms says so plainly.
How do I pay?+
By card, Apple Pay, Google Pay or bank transfer, from the Billing page — the payment is handled by Whop and lands on your account balance. Your subscription renews from that balance, and every charge comes with a PDF invoice from us. Paying another way, or want an invoice before you pay? Write to billing@ghostreach.dev.